Examples of advice sought
“After multiple statutory demand’s clients are refusing to return some of the gear on hire and telling us it’s our responsibility to pick up. There are also outstanding amounts of invoices to us that they are not paying and disputing.”
“We are looking to lay off an injured worker and wish to avoid any comeback.”
“I am looking at bringing in some overseas workers in on 457 visas and want to discuss.”
“After 16 years we need to wind up our Company and need to get some legal advice.”
“Our tenant is falling behind on rental payments – looking at moving to default and secure our interests. What is the best course of action – based on lease agreements attached?”
“I want to clarify some points on our employment contract – extra hours.”
“We have performed approx. $1M of contracted building works for XXXX (name removed) and we are owed approximately $600,000 for that work. Work was performed over 2 allotments and the owner is in the process of selling one of the allotments. They have advised us to seek payment for the works from the purchaser. The purchaser has advised they paid extra for the block because of the completed works and we should seek payment from the vendor. We can’t afford to carry this outstanding debt and our business will go under.”
“I am looking at bringing in some overseas workers in on 457 visas and want to discuss.”
“We are a flooring contractor and have performed around $70K of flooring work. The head builder is refusing to pay us as the floor boards have warped. Where do we stand?”
How to access free legal advice line
Please have you client complete this online form, or call: 07 3016 5018
How many times can the legal advice service be accessed
There is no restriction on how many times LEXi policyholders may access this service however it is limited to one free session per matter (ie. it can’t be used to call multiple times in relation to the same, one issue).
What happens if the matter requires further representation
It is anticipated that most legal problems will be resolved within the 30 minutes telephone conversation between the Insured and the legal practitioner.
In the event the matter requires legal action to resolve, and cover is available under the LEXi policy, please submit all details to Proclaim here:
Remember a few key points:
– there must have a reasonable chance of success
– the amount in dispute needs to be over $10,000
– known circumstances prior to inception are excluded
– there is a 90 day exclusion for contractual disputes under new policies
– no cover for disputes between builders and the customers for residential work
(refer to the policy schedule and wording for all terms and conditions)
Upon receipt and acceptance of the claim, the legal firm from our panel who provided the initial advice, will be appointed to represent the insured. The legal fees (up to the limit of indemnity and less the policy excess) will be paid by us. When claiming under the LEXi policy it is mandatory for the matter to be handled by the legal practitioner appointed by us.
What happens if the matter is not covered
In the unfortunate event the matter falls outside the scope of the policy, the client is free to appoint their own legal practitioner at their cost. Alternatively, or our panel legal practitioner can offer their on-going services at significantly discounted fees which we have negotiated exclusively for LEXi policy holders.
